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公式動画＆関連する動画 [How AI Is Giving Contact Center Supervisors 25 Hours Back Every Week]
Contact center supervisors are getting significant time back every week across quality management, coaching, and scheduling thanks to AI, and leading CX teams are already taking advantage.
Robin Gareiss, Metrigy's Principal Analyst and CEO, and Kristen Koenig, RingCentral's GM of AI and Collaboration, explain how CX leaders are making an impact with that additional capacity.
#ai #customerexperience #cx #customerservice #contactcenter #ringcentral
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