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公式動画＆関連する動画 [Delt Shared Services transforms customer experience with RingCentral]
Discover how Delt Shared Services transformed its IT support operations to deliver better, more reliable customer service at scale.
Ian Humber, Head of IT Service Delivery, explains how replacing an unreliable legacy platform allowed his team to handle higher call volumes and seamlessly expand operations to onboard new services.
By leveraging RingCentral’s AI communications platform through RingCX and RingEX, Delt Shared Services continuously improves service quality, understands real-time customer sentiment, and routes inquiries efficiently.
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