A ShotSpotter alert tells officers where to go. Ground Truth tells tracks the data after. But the protocol only delivers results when every officer in the department is fully committed to using it -- every alert, every time, without being reminded. Captain Nelson Bowling explains how Lancaster PD built that commitment into its culture in five months. Officers clear the scene of ShotSpotter alerts, sometimes sharing the information with dispatch for them to enter. The consistent, disciplined use of Ground Truth after every alert is what makes the accountability framework, the evidentiary record, and reporting to the city council and community all possible. Ground Truth is not the technology. It is the habit that makes the technology work. And in Lancaster, that habit starts at the top and runs all the way through the ranks. This video is part of a series on how Lancaster PD built a ShotSpotter deployment that delivers value with results through data collection. Learn more about ShotSpotter gunshot detection: https://www.soundthinking.com/law-enforcement/leading-gunshot-detection-system/

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