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公式動画＆関連する動画 [Setting up for success with Zendesk QA: Core functionality]
✅ Setting up for success with Zendesk QA: Core functionality
👉 Learn more about Zendesk QA: https://zdsk.co/4e1TWRd
💡 Explore the core functionalities of Zendesk QA and learn how to navigate the platform and set your account up for success.
⏳ Timestamps:
00:10 - Navigation of Zendesk QA
03:40 - Account configuration
06:18 - User management, groups bots & workspaces
09:20 - Creating a scorecard
20:42 - The conversation view explained
23:12 - Reviewing a conversation
27:25 - Finding critical cases to review with filters
32:45 - Assignments explained
34:50 - Creating an assignment
43:58 - Viewing results in the dashboards
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
🙌 Trial Zendesk for free: https://zdsk.co/Zendesk2025
🎥 Subscribe to our YouTube channel: https://zdsk.co/ZendeskYouTube
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👉 LinkedIn: https://zdsk.co/ZendeskLinkedIn2025
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#Zendesk #CustomerService #CustomerExperience
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