Getting stuck on an app issue shouldn’t stop a custom app from going live. In customer feedback, troubleshooting issues during live testing has emerged as the biggest barrier to finishing and publishing an app. That’s why we built the Test Mode Assistant in Zendesk App Builder. Test Mode Assistant is an AI assistant built directly into Test Mode. As builders test their apps with live data, it helps them move forward by: - Detecting runtime issues during testing - Explaining the root cause in plain language - Automatically applying a fix - Helping investigate unexpected behavior that may not appear as a clear technical error — such as incomplete data returned by an app action or a workflow producing an unexpected result The result: less time troubleshooting, fewer blockers between idea and launch, and more confidence throughout the app-building journey. Test, refine, and publish with confidence. Want to learn more, ask questions, share product feedback, or explore and contribute App Builder recipes? Visit the new App Builder Hub in Zendesk Community: https://zdsk.co/4h8H3sL Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync. 🙌 Trial Zendesk for free: https://zdsk.co/Zendesk2026 🎥 Subscribe to our YouTube channel: https://zdsk.co/ZendeskYouTube Join us on other social media channels: 👉 LinkedIn: https://zdsk.co/ZendeskLinkedIn2026 👉 X: https://zdsk.co/ZendeskX 👉 Facebook: https://zdsk.co/ZendeskFacebook 👉 Reddit: https://zdsk.co/ZendeskReddit 👉 Instagram: https://zdsk.co/ZendeskInstagram 👉 TikTok: https://zdsk.co/ZendeskTikTok #Zendesk #CustomerService #CustomerExperience #EmployeeService

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