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公式動画＆関連する動画 [TESU advances online student support with Zendesk AI | Zendesk customer story]
Thomas Edison State University (@tesu_edu), a fully online university serving students around the world, is using #ZendeskAI to deliver faster, always-on support.
In this video, Jacqui Rossetter, Director of Help Desk and Testing Administration, explains how AI agents are helping students resolve password reset issues instantly — regardless of time zone — improving one-touch resolution rates and ensuring learners can access their coursework whenever they need it.
Learn more: https://zdsk.co/3V8WSr2
Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.
🙌 Trial Zendesk for free: https://zdsk.co/Zendesk2026
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#Zendesk #CustomerService #CustomerExperience #EmployeeService
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