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公式動画＆関連する動画 [Zendesk Deep Dives Summit Series: Ai Agents & Knowledge]
Discover how Zendesk’s knowledge builder uses AI to quickly create a tailored knowledge base, saving your team weeks of manual work, the automation potential helping identify key areas to boost efficiency and how AI agents effortlessly handle frequent requests across email, messaging, and more.
Highlights include
00:00 - Intro and agenda
01:33 - Upcoming events
04:05 - The Zendesk Resolution platform
06:22 - Knowledge Builder
08:43 - Knowledge Builder Demo
15:35 - Best Practices Knowledge Builder
17:07 - Roadmap
19:14 - Automation Potential
22:03 - Automation Potential Demo
27:00 - Best Practices Automation Potential
30:47 - Q&A
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
🙌 Trial Zendesk for free: https://zdsk.co/Zendesk2025
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