Welcome to the final session of our AI Summit deep dive series! Join Zendesk experts as they explore how cutting-edge Voice AI and Contact Center innovations are revolutionizing customer service. In this webinar, the team will showcase: ✔ How Zendesk Contact Center transforms CX with scalable, omnichannel AI-powered solutions ✔ The power of Voice AI Agents in automating routine calls—boosting efficiency while maintaining a human touch ✔ Real-time agent assistance with Voice Copilot for faster, smarter live interactions ✔ Quality assurance made easy with Voice QA—automatically analyze and improve 100% of your voice calls ✔ Hands-on demos showcasing these game-changing features in action ✔ Expert insights on implementation best practices and future roadmap highlights ✔ Live Q&A answering your top questions on AI, contact centers, and Zendesk capabilities Whether you're a CX leader, contact center manager, or tech enthusiast, this session offers valuable knowledge to help you elevate your customer support. Highlights include 00:00 - Intro 00:57 - Upcoming events 04:48 - Agenda 05:55 - Zendesk Portfolio 15:44 - Voice AI Agents 23:47 - How to set up looks 28:18 - Demo 31:38 - Voice Copilot 36:49 - Demo 43:10 - Voice QA 55:41 - Q&A Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync. 🙌 Trial Zendesk for free: https://zdsk.co/Zendesk2025 🎥 Subscribe to our YouTube channel: https://zdsk.co/ZendeskYouTube Join us on other social media channels: 👉 LinkedIn: https://zdsk.co/ZendeskLinkedIn2025 👉 X: https://zdsk.co/ZendeskX 👉 Facebook: https://zdsk.co/ZendeskFacebook 👉 Reddit: https://zdsk.co/ZendeskReddit 👉 TikTok: https://zdsk.co/ZendeskTikTok 👉 Instagram: https://zdsk.co/ZendeskInstagram #Zendesk #CustomerService #CustomerExperience #AI #CX

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