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公式動画＆関連する動画 [What is outcome-based pricing for AI agents? | Zendesk]
Learn how outcome-based pricing helps businesses pay for measurable AI agent results — not simply software access.
🌟 About this video:
Outcome-based pricing helps businesses pay for measurable AI agent results — not simply software access.
In this video, learn how Zendesk’s outcome-based pricing works and how businesses can connect costs directly to customer service outcomes, such as resolving support interactions without human escalation.
You’ll learn how outcome-based pricing can help businesses:
* Reduce upfront costs and commitment
* Connect software expenses to business value
* Incentivize performance and reliability
* Improve pricing transparency
* Strengthen vendor relationships
We’ll also explain how to define measurable outcomes, track results, align internal teams, and test the model through a pilot.
Outcome-based pricing shifts the focus from paying for access to paying for performance.
🎥 Timestamps:
The video is approximately 2:40 long. Suggested timestamps:
* 00:00 — Introduction to outcome-based pricing
* 00:12 — What is outcome-based pricing?
* 00:24 — Payment tied to defined, measurable results
* 01:05 — Benefit 1: Less cost and commitment
* 01:15 — Benefit 2: Connecting cost to value
* 01:27 — Benefit 3: Teams are incentivized
* 01:39 — Paying for performance strengthens vendor/customer relationships
* 01:52 — Step 1: Pick an outcome
* 02:00 — Step 2: Track and measure results
* 02:10 — Step 3: Align teams
* 02:20 — Test it out
* 02:35 — Closing Zendesk screen
Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.
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#Zendesk #AgenticAI #AIAgents #AIpricing #OutcomeBasedPricing
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