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公式動画＆関連する動画 [5 steps to providing email support - Step 5: Final steps to go live]
Get comfortable, relax, and enjoy the recap of the final episode in our webinar series “5 Steps to providing email support” series. On May 27, we focused on Step 5: Final steps to go live. Join us as we wrap up with our experts from the Customer Success team- Ray Roth and Angie Buttler. They walked us through the essential final steps—activating and testing your email setup, managing notification triggers, troubleshooting common issues using ticket event logs, and monitoring performance with Zendesk’s prebuilt dashboards.
Highlights include
00:00 - Intro and agenda
03:12 - Activate your email setup
06:02 - Test your email setup
14:23 - FAQs and How-tos
33:03 - Monitor your email support with prebuilt dashboards
44:05 - Q&A
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#Zendesk #CustomerService #CustomerExperience #AI #CX
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