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公式動画＆関連する動画 [Furnished Finder empowers high-quality support with Zendesk AI | Zendesk customer story]
@FurnishedFinder, the leading U.S. marketplace for monthly rentals, is using #ZendeskAI to automate nearly half of its support volume.
In this video, Camila Narino, Chief Operating Officer, explains how automating 44 percent of support cases has shifted the team's focus from ticket volume to interaction quality and first-contact resolution.
With customer satisfaction consistently above 80 percent across both AI and human support, Furnished Finder is delivering high-quality experiences while helping support representatives build more valuable skills.
Learn more: https://zdsk.co/4zp3m3Q
Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.
🙌 Trial Zendesk for free: https://zdsk.co/Zendesk2026
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#Zendesk #CustomerService #CustomerExperience #EmployeeService
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