💡Agents play a crucial role in customer support operations. Setting up agents allows you to collaborate as a team to provide efficient customer support. In this step-by-step Zendesk tutorial, the team will show you how to add agents in Zendesk in just five simple steps. 🚀 🔹 What you’ll learn in this video ✔️ How to navigate the Zendesk team setup ✔️ The different Zendesk customer service agent roles and their permissions ✔️ How to manage and organize your customer support agents efficiently ✔️ Pro tips to optimize your support team for better productivity 📌 Steps covered in this video 01:09 - 1️⃣ Sign in and access the Admin Center 01:14 - 2️⃣ Navigate to the Team members page 01:24 - 3️⃣ Create and add a new agent 01:56 - 4️⃣ Agent roles description 02:53 - 5️⃣ Finalize and manage the agent’s account 03:07 - 6️⃣ Next steps 🎯 Whether you're a startup setting up your support team or a growing tech company improving your customer support, this guide will help you get the most out of Zendesk.

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