公式動画ピックアップ
AAPL
ADBE
ADSK
AIG
AMGN
AMZN
BABA
BAC
BL
BOX
C
CHGG
CLDR
COKE
COUP
CRM
CROX
DDOG
DELL
DIS
DOCU
DOMO
ESTC
F
FIVN
GILD
GRUB
GS
GSK
H
HD
HON
HPE
HSBC
IBM
INST
INTC
INTU
IRBT
JCOM
JNJ
JPM
LLY
LMT
M
MA
MCD
MDB
MGM
MMM
MSFT
MSI
NCR
NEM
NEWR
NFLX
NKE
NOW
NTNX
NVDA
NYT
OKTA
ORCL
PD
PG
PLAN
PS
RHT
RNG
SAP
SBUX
SHOP
SMAR
SPLK
SQ
TDOC
TEAM
TSLA
TWOU
TWTR
TXN
UA
UAL
UL
UTX
V
VEEV
VZ
WDAY
WFC
WK
WMT
WORK
YELP
ZEN
ZM
ZS
ZUO
公式動画＆関連する動画 [Building your ideal Zendesk account Part 4 Prioritizing and tracking tickets with custom views]
On April 1st, 2025, at 11:00 AM CST (UTC-06), the Zendesk team hosted the fourth part of the Zendesk essentials weekly series. This time, the topic was "Building your ideal Zendesk account - Part 4: Prioritizing and tracking tickets with custom views." In this webinar, the team discussed how to track and prioritize tickets, display ticket age, and learn best practices for views.
00:00 - Greetings
04:08 - Agenda
05:47 - Using custom views for ticket management
11:02 - Understanding views
20:45 - Categorizing views
24:19 - Workflow: Ticket age in views
30:28 - Workflow: Problem and incident tickets in views
34:29 - Conclusions
35:18 - Q&A
To attend one of these webinars, open the page below and click "Join" to stay updated on past and upcoming events.
https://usergroups.zendesk.com/zendesk-essentials-live-tutorials/
Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
🙌 Trial Zendesk for free: https://zdsk.co/Zendesk2025
🎥 Subscribe to our YouTube channel: https://zdsk.co/ZendeskYouTube
Join us on other social media channels:
👉 LinkedIn: https://zdsk.co/ZendeskLinkedIn2025
👉 X: https://zdsk.co/ZendeskX
👉 Facebook: https://zdsk.co/ZendeskFacebook
👉 Reddit: https://zdsk.co/ZendeskReddit
👉 TikTok: https://zdsk.co/ZendeskTikTok
👉 Instagram: https://zdsk.co/ZendeskInstagram
#Zendesk #CustomerService #CustomerExperience #AI #CX
95
1