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Zendesk Relate 2026 recap: The future of agentic service, on-demand
Zendesk   2026-06-23 に公開
  Missed #ZendeskRelate 2026? The future of agentic service is now available on-demand. Register to get access to all top sessions from Relate, including the product keynot   ...more
ShopMonkey's journey from Intercom to Zendesk
Zendesk   2026-06-18 に公開
  When @Shopmonkey's support team outgrew Intercom, they needed a platform built for scale. Watch how Director of Support Steve Hart led the migration to Zendesk in just 2   ...more
How Zendesk transformed ShopMonkey's support operations
Zendesk   2026-06-18 に公開
  Director of Support Steve Hart shares how Zendesk enabled @Shopmonkey to transform their support operation—delivering sub-5 minute response times, 90+ CSAT, and 65-70% o   ...more
Product tour | Zendesk Contact Center
Zendesk   2026-06-15 に公開
  In this product demo, explore how Zendesk Contact Center is built on the Resolution Platform, delivering AI-powered resolutions for every interaction: https://zdsk.co/3SG   ...more
New knowledge connectors: Unify external knowledge for more accurate resolutions | What’s New
Zendesk   2026-06-09 に公開
  Knowledge connectors bring external content from tools like Confluence, SharePoint, Notion, Google Drive, websites, and more into Zendesk so AI agents and support teams c   ...more
The road to Zendesk Relate and the latest on Zendesk AI | SMB User Group webinar
Zendesk   2026-06-05 に公開
  Zendesk changes fast — and May 2026 was no exception. In this SMB User Group session, Brandon Tidd breaks down what's new and what it means for small businesses: The re   ...more