CNA tackles difficult problems in national security for the US Navy, a mission that demands the best technology available. However, restrictive policies initially blocked access to public GenAI apps, resulting in thousands of exception requests that bogged down IT staff and slowed the delivery of critical analyses. To solve this, Riz Jan, VP and Chief Information Officer, and Gregor Goodman, Chief AI Officer, set out to "open up the aperture" for their analysts—empowering researchers with fast access to AI tools to maintain the speed and agility their mission requires. With Zscaler, CNA simplifies operational complexity while enhancing data security and governance. Zscaler prevents the leakage of vital data by monitoring AI prompts and containing interactions in an isolated browser environment, cutting AI provisioning time from days down to seconds. This complete visibility provides the uncompromising security assurances required by CNA’s board of admirals and Pentagon leaders, allowing the organization to safely leverage AI to make as big of an impact on their national security mission as possible. Read the full case study: https://www.zscaler.com/customers/cna About Zscaler Zscaler (NASDAQ: ZS) is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across 160+ data centers globally, the Zscaler Zero Trust Exchange:tm: platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. ©2025 Zscaler, Inc. All rights reserved. Zscaler, Zscaler Digital Exchange, Zscaler Internet Access, ZIA, Zscaler Private Access, and ZPA are either (i) registered trademarks or service marks or (ii) trademarks or service marks of Zscaler, Inc. in the United States and/or other countries. Any other trademarks are the properties of their respective owners.

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