In this episode of Finance Leaders Unfiltered, Zuora’s Rachel Noel joins OTTO-MATES Founder Em Daigle and consultant Jill Hauck for a candid discussion on a challenge nearly every high-growth company faces: Your business model is evolving faster than your systems can keep up. From usage pricing to complex bundles to enterprise non-standard deals, today’s GTM motions demand an Order-to-Cash engine that can move as fast as the business. Most companies simply aren’t there yet. In this episode, we break down: • Why siloed teams and disconnected systems make scaling new pricing models nearly impossible • How misaligned definitions (bookings, billings, revenue) lead to operational chaos and bad decisions • What happens when CPQ, billing, and revenue tools aren’t integrated — and why it slows the close • How to balance standardization and flexibility as enterprise deals get more complex • The role of finance in shaping new pricing strategy — and why they must be included early • When to automate, when not to, and how to spot the “breaking point” for manual work • Why educating sales, deal desk, and finance teams on end-to-end O2C is crucial • What modern finance teams are doing to future-proof their systems and processes This is the most unfiltered, practical episode yet — packed with insights from leaders who’ve lived the pain of fragmented systems and built their way out. Watch now to learn how modern finance teams can: ✔️ Scale with new business models ✔️ Shorten close cycles ✔️ Improve accuracy and forecasting ✔️ Build a truly integrated Order-to-Cash process ✔️ Enable the business without becoming the bottleneck ⸻ 🎥 Watch the full Finance Leaders Unfiltered series: https://www.zuora.com/resource/finance-leaders-unfiltered/

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