In episode 23 of Can I Speak To Your {Product} Manager, Anna Fine, Principal Product Manager at Peacock TV, shares what it takes to craft the ideal streaming customer experience. Anna also shares with us: - Focusing on user interests - How to maintain customer engagement - What it takes to stay relevant in the streaming market - Creating loyalty offers - Providing seamless in-app experiences In episode 23 of Can I Speak To Your {Product} Manager, Anna Fine, Principal Product Manager at Peacock TV, shares what it takes to craft the ideal streaming customer experience. Anna also shares with us: - Focusing on user interests - How to maintain customer engagement - What it takes to stay relevant in the streaming market - Creating loyalty offers - Providing seamless in-app experiences 00:00 - Intro 00:35 - Ship it or Skip it: Jimmy Neutron inventions 05:36 - PM Power Moves: Meet Anna, Principal Product Manager at Peacock TV 08:37 - The changing behavior of subscription product users 11:45 - Ad supported plan popularity 12:40 - How to differentiate: Help consumers make decisions 18:05 - Providing a service that’s a part of people's lives 22:12 - Creating a platform that’s just as robust as the content offered 23:07 - Managing the noise: Constant roadmap evaluation 25:26 - Get to know your users better 26:14 - In a crowded market, remember your goals 28:00 - Host Takeaways

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