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How to Switch on Agentic Success – Explained in 60 Seconds⏳
Salesforce   2026-07-27 に公開
  Building an AI agent is easy. Getting it to work in production is the hard part. Only 11% of AI agent pilots succeed. The solution? Pick one use case and nail it. Custo   ...more
What is an Agent Harness and has the Agent Harness made LLMs irrelevant?
Salesforce   2026-07-27 に公開
  The AI "harness" plays a critical role in executing complex real world tasks. But is this ecosystem of APIs, data connectors, and specialized tools, like Slackbot, now ac   ...more
How Agentforce Connects Sales + Marketing Across the Customer Journey | Part 2
Salesforce   2026-07-27 に公開
  Your customer just resolved their issue. Now they want more. What happens next? This demo shows how Agentforce connects sales and marketing into one seamless customer jou   ...more
@claude has entered the chat
Salesforce   2026-07-24 に公開
  Claude Tag brings Anthropic's model directly into your Slack channels — a shared resource your whole team can use, right where the work happens 3 things your team can do   ...more
How Agentforce Handles Customer Service End to End | Part 1
Salesforce   2026-07-24 に公開
  Your customers are going in circles on your FAQ page right now. What if they could just... ask? And get the right answer instantly? This demo shows how Agentforce Help A   ...more
Salesforce + @claude + ChatGPT. The Future of CRM Is Headless.
Salesforce   2026-07-24 に公開
  For 25 years, @salesforce meant clicking through screens. Not anymore. Watch Ning Taylor, Technical Advisor at Salesforce, demo Headless 360 by connecting Salesforce live   ...more