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Summer Health Day 2026
RingCentral   2026-08-28 に公開
  Summer, sun, and team spirit! 🌿☀️ At RingCentral Bulgaria, we believe that taking care of our health and having fun together is the secret to a strong team. This year, we   ...more
How To Scale AI in the Contact Center Without Losing the Human Touch
RingCentral   2026-08-27 に公開
  Every customer experience leader is asking the same question: how do you scale AI across the contact center without losing the human touch? Getting there isn't as compl   ...more
Destination Pet: Replacing an Offshore Call Center With RingCentral AI Receptionist
RingCentral   2026-08-26 に公開
  Destination Pet supports pet families across 160+ locations. When their offshore call center couldn't keep up, they turned to RingCentral. AI Receptionist (AIR) now prov   ...more
Are You Really Listening to Customers?
RingCentral   2026-08-25 に公開
  Every customer call is full of signals most businesses miss. Tone, sentiment, and speed of speech reveal what surveys never could. RingCentral's John Finch joined Sym   ...more
How An Insurance Agency Cut Call Routing Time by 91%
RingCentral   2026-08-24 に公開
  JTR Insurance Agency needed airtight documentation and fast, accurate call routing. But with 50 inbound calls a day, manual routing took up to five minutes per caller, an   ...more
Where Should Businesses Invest in CX AI Right Now?
RingCentral   2026-08-21 に公開
  Customer experience AI investment priorities have shifted significantly in the past year, with the biggest returns now coming from using AI to empower agents, rather than   ...more